Business Analyst – eHealth

Business Analyst – eHealth

Please apply via http://hamiltonhealthsciences.ca/careers and search for Requisition # 118052

HHS Requisition # 118052

Status: Temporary Full-Time

Rate: $41.64 - $53.38 Hourly

Unit Summary

The Health Information Technology Services (HITS) eHealth Office at HHS manages a variety of services to support innovation and transformation of eHealth including strategic planning, stakeholder relations, communication, change management, business analysis, program management, training and privacy expertise. HITS is the solution provider responsible for operating ClinicalConnect™ , a secure web-based portal used by health care providers across south west Ontario, and the eHealth Office also acts as Change Agents, working with health service providers across the region to adopt digital health solutions. In addition, the HITS eHealth Office is responsible for the implementation of regional facing patient access channels and the ConnectMyHealth portal, being made available in south west Ontario and beyond.

Position Summary

The Business Analyst will elicit, analyze, specify, and validate the business needs of eHealth-related projects or service requests. Work will include interviewing stakeholders, and gathering and compiling user requirements to convey to the eHealth Office and other applicable stakeholders. The Business Analyst will also apply proven communication, analytical, leadership and problem-solving skills to help support the delivery of projects and solutions/processes, and to ensure that project or service request deliverables are met according to requirements.

Schedule Work Hours

Monday to Friday; days (after hours work as required)

This position is temporary until March 2026

Qualifications

• College diploma or university degree in the field of business administration, computer science, or information systems and 5+ years related work experience.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Demonstrated project management skills and project management software skills, including Microsoft Project - PMP an asset
• Working knowledge of network and PC operating systems, including Microsoft Windows
• Working knowledge of current information technology trends, protocols, and standards
• Working knowledge of ITIL and service management process improvement
• Knowledge of security best practices an asset
• Experience in a Health Care environment preferred
• Able to exercise independent judgement and take action on it.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment
• BA certification an asset

Proficiency in both Official Languages would be an asset.

Hamilton Health Sciences is an equal opportunity employer.

www.hamiltonhealthsciences.ca