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Business Analyst – Smart UM

Thinklusive Inc
Contract
Remote friendly (Richardson, TX)
Worldwide

Title: Business Analyst – Smart UM

Location: Richardson, TX (Hybrid)

Experience: 5+ years in healthcare domain with 2+ years on Smart UM

Job Responsibilities:

  • Gather and document business requirements related to Utilization Management.
  • Collaborate with product owners, technical teams, and QA.
  • Analyze current workflows and suggest improvements.
  • Create BRDs, FRDs, and process flows.
  • Work with TriZetto Smart UM or similar systems.

Required:

  • Hands-on experience with Smart UM or similar UM platforms.
  • Strong domain understanding of healthcare payer systems.
  • Excellent communication and stakeholder engagement skills.