Business Systems Analyst

Essential Functions of the Business Systems Analyst Role:

· Develop systems related training documents based on self-initiated interviews, diagrams, surveys and workflow analysis.

· Research and analyze all aspects of existing business systems as they relate to departmental practices and procedures.

· Communicate with heads of all departments about common systems frustrations, hindrances and other issues that interrupt their workflow.

· Create detailed plans for execution and implementation of new software and existing software enhancements, including budgetary guidelines and key personnel.

· Oversee the life cycle of changes to business systems and prepare detailed reports for executive management.

· Analyze current and future business processes, with the support and input of leadership, related to systems and make recommendations for improvement based on

industry trends and professional business knowledge.

· Evaluate, test and recommend new opportunities for enhancing software, hardware and IT processes.

· Work with leaders and end users to discuss reporting needs and create new and modify existing reporting to meet analytical needs utilizing Crystal, SQL, SSRS and other dashboarding tools.

REPORTING STRUCTURE

· Reporting to: Chief Financial Officer (CFO)

· Direct Reports: N/A

JOB LOCATION - Onsite Only (Not Remote)

• 550 Cheshire Rd., Pittsfield MA, 01201

Desired Skills and Experience

Qualifications and Education Requirements

· Educational Background: Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field. Equivalent professional

experience will also be considered.?

· Analytical and Problem-Solving Skills: Demonstrated ability to analyze complex systems and processes, identify areas for improvement, and implement effective

solutions.?

· Project Management Experience: Proven track record in managing projects, including planning, execution, and delivery within set timelines and budgets.?

· Organizational Skills: Exceptional ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a dynamic environment.?

· Communication and Interpersonal Skills: Strong listening and communication skills, with the ability to translate technical concepts into clear, non-technical language

for diverse stakeholders.?

· Technical Proficiency: Experience with systems development, optimization of technical platforms, and familiarity with various software applications relevant to business

operations.?

· Training and Development: Ability to design and deliver effective end-user training programs to ensure successful adoption of new systems and processes.?

· Collaboration: Experience working with cross-functional teams and coordinating with third-party vendors or consultants to achieve project goals.?

· Adaptability: Capacity to adapt to changing business needs and technological advancements, ensuring continuous improvement and innovation.?

FOUNDATIONAL CORE COMPETENCIES:

· Builds trust and respect. Places a high value on collaboration. Is easy to approach and talk to; is empathic and a good listener; relates well to all people throughout the

organization. Is viewed as a leader and a team player.

· Embraces honesty and transparency. Shares information appropriately. Embraces feedback and listens openly to it and offers feedback in a constructive and positive

manner. Listens and values dialogue.

· Develops Relationships. Is dedicated to meeting and exceeding expectations to support our goal of being the best pre-cast company. Builds relationships with

employees, management, and leadership. Is in the mind-set of continual growth.

· Measures Actions Appropriately. Analyzes situations and determines gameplan. Acts with a sense of urgency, when required, and with the end result in

mind. Prioritizes workload and projects and eliminates roadblocks. Uses time effectively. Knows when to take time to measure actions before implementation.

· Assumes personal accountability for areas of responsibility. Can be counted on to deliver results that are timely, and meet expectations for safety, quality, and

quantity. Takes ownership for follow-through and follow-up during the business process.

· Utilizes Communication skills Effectively. Ability to convey information and ideas in a variety of settings. Ensures that information is communicated in a timely

manner. Communication consistently is respectful, inclusive, empathetic and empowering.

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