Chargeback Analyst
NCR AtleosThe Business Operations Admin Support (Chargeback Analyst) is responsible for performing research on incoming chargebacks.
Responsibilities
• Review daily incoming documentation in response to chargeback notifications
• Review incoming journals and validate if the documentation supports filing a representment with the networks
• Review transaction to determine the appropriate network routing and then ensure network representment rules are met before submitting to the network for credit
• Perform any necessary research and look up specific transaction details that need to be included with the representment case
• Perform other tasks that may be assigned throughout review period
Experience Needed
1-2 years of experience in chargeback processing preferred, not required
• Excellent attention to detail and organizational skills
• Ability to meet deadlines
• Strong written and oral communication skills
• Proficient in MS Word and MS Excel
• Ability to work in an environment with daily changes
• Ability to be self-motivated and quickly learn new procedures
• Excellent problem-solving skills
• Must be able to work well with others, specifically with a team
• Ability to work overtime, holidays and weekends as required
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
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