Data Analyst

Job Description

Job Title: Data Analyst

Job Classification: Full-Time

Reports To: Director, Business Intelligence

Location: Remote – US based. Must be able to work standard business hours in Eastern or Central Time. Occasional travel required (<10%)

Salary Range: $100,000 - $120,000

POSITION SUMMARY:

The Data Analyst will support the delivery of TIGER 21’s BI roadmap by creating dashboards, conducting analytical deep dives, and partnering with stakeholders to deliver actionable insight. This role plays a key part in building scalable reporting assets, maintaining consistent KPI definitions, and supporting strategic initiatives such as forecasting, engagement analysis, and self-serve reporting.

The ideal candidate is curious, detail-oriented, and excited to bring structure to a fast-moving, high-impact environment. This position offers direct visibility to senior leadership and opportunities to work across Membership, Operations, IT, Marketing, Events, and Finance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Other duties may be assigned

• Build dashboards and reports (Metabase) aligned with the star schema and certified KPI definitions.
• Partner with the BI Director and stakeholders to define reporting needs, document requirements, and prioritize deliverables.
• Conduct ad hoc analysis to answer strategic questions (e.g., member drop-off, campaign performance, regional engagement).
• Work with the data engineer to inform data model structure for optimal reporting and to enable advanced analytics.
• Support the development of forecasting and cohort models through historical trend analysis.
• Collaborate with IT on data quality testing, snapshot logic, and data model validation.
• Contribute to the development and maintenance of the KPI catalog and business logic documentation.
• Assist in the training and support of internal users on dashboards and self-service capabilities.
• Participate in quarterly prioritization and roadmap review processes.

COMPETENCIES FOR SUCCESS:

• Strong SQL skills and experience working with relational databases
• Proficiency with one or more BI tools (Metabase, Tableau, Power BI)
• Familiarity with data science concepts and machine learning/AI techniques is preferred
• Experience analyzing marketing, membership, or customer engagement data
• Comfort working with incomplete or inconsistent data and reconciling across systems
• Strong communication skills and a collaborative, team-oriented mindset
• Experience with dbt and/or Salesforce data is a plus

DESIRED EDUCATION & EXPERIENCE:

• Bachelor’s degree in Data Science, Statistics, Mathematics, Economics, Computer Science, Information Systems, or a related quantitative field preferred
• 5-7 years in an analytical or business intelligence role
• Experience in a multinational or non-U.S. organization strongly preferred

PHYSICAL DEMANDS:

Occasional travel may be required.

The physical demands described here are presentative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At TIGER 21, we value diverse perspectives and recognize that a range of experiences and skills can enhance our team. If you're excited about this role but don't meet every qualification, we still encourage you to apply. You may be the right fit for this position or other roles within our company.

TIGER 21 is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, age, disability status, veteran status, or any other characteristic protected by law.