NextGen | GTA: A Kelly Telecom Company  logo
Contract
On-site
Philadelphia, Pennsylvania, United States of America
$32 - $34 USD hourly

About the job

This role acts as a critical liaison between product managers, engineering, operations, and business stakeholders, ensuring that new features and enhancements are delivered effectively and aligned with business objectives.

• Be the bridge between product, engineering, QA, and operations, ensuring alignment and shared understanding at every step from solutioning to delivery.

• Collaborate closely with engineers throughout the product development cycle, from concept ideation to deployment and supporting UAT to ensure features meet business and technical requirements.

• Help capture and refine business requirements by working with cross-functional stakeholders.

• Gather input to define product concepts and contribute to roadmap planning.

Author detailed, user-centric requirements and user stories that position our development team for success.

• Lead and facilitate cross-functional working sessions to discover and prioritize the right platform capabilities.

• Assist in executing pilots and trials, including post-trial measurement.

• Provide functional and technical troubleshooting for existing applications and perform fixes/enhancements as needed.

• Support data instrumentation and analytics, including collection and analysis of KPIs across platform capabilities.

• Monitor feature progress, identify risks, and communicate updates to program and product leaders.

Featured benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
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