Job Title: Business Analyst
Location: Berkeley Heights, NJ (Onsite)
Contract: 12+ months
Job Description:
- We are seeking a highly skilled Business Analyst to join our team in the fast-paced domain of financial technology and disputes processing.
- As a Business Analyst, you will play a crucial role in facilitating cross-functional collaboration between business teams, project managers, development teams, and quality assurance teams.
- You will be responsible for documenting, communicating, and transforming business requirements into actionable developmental tasks.
- This role requires a deep understanding of credit card dispute processing and the ability to apply proposed design changes that align with business requirements.
- As a Business Analyst you need to understand the interfacing between the applications and complete dispute flow.
Responsibilities:
- Collaborate cross-functionally with business teams, project managers, development teams, and quality assurance teams to gather and document business requirements.
- Identify key milestone features and dependencies, working closely with multiple development teams.
- Utilize your current understanding of credit card dispute processing to analyze and propose design changes that meet business requirements.
- Write user stories to capture functional changes in how credit card disputes are processed.
- Collaborate with development teams to conduct walkthroughs of proposed changes and clarify any questions or concerns.
- Work closely with clients and payment schemes to design new changes and ensure regulatory compliance.
- Leverage your knowledge of Visa and MasterCard regulations for dispute processing to interpret and translate regulatory changes into system requirements.
- Develop use cases, user stories, functional specifications, and requirement documents for developers.
- Review requirements with developers and testing teams, ensuring a clear understanding of project goals.
- Define requirements for new collections software and review existing software to identify missing features.
- Link user journeys with test scripts, identifying any gaps in quality standards.
- Validate test results against the original requirements and ensure that any functional issues identified during testing are addressed as new requirements.
- Provide post-implementation support and assist with backlog management.
Qualifications:
- Previous experience as a Business Analyst in the financial technology industry, specifically in disputes processing or related fields.
- Strong knowledge and understanding of credit card dispute processing, Visa, and MasterCard regulations.
- Proven ability to translate business requirements into user stories, use cases, and functional specifications.
- Excellent communication and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.
- Detail-oriented with a strong analytical mindset.
- Familiarity with Agile methodologies and experience working in an Agile development environment.
- Strong problem-solving skills and the ability to adapt to changing project requirements.
- Bachelor's degree in Business Administration, Computer Science, or a related field.