Business Analyst

Position Summary

The Business Integration Analyst serves as the technical backbone for the organization’s data infrastructure and system integrations. This role is responsible for managing payment collection systems, overseeing data validation processes, and optimizing marketing automation workflows across multiple business units. The analyst ensures seamless and reliable data transfers between integrated systems, safeguarding data integrity and accuracy to support financial reporting and operational decision-making. Success in this position requires strong technical expertise, data management proficiency, and the ability to collaborate effectively with cross-functional teams.

Position Essential Functions

• Data Infrastructure & System Integration: 
• Build and maintain integrations between CRM, ERP, and third-party systems
• Ensure reliable data synchronization and validation across multiple platforms
• Monitor and optimize data transfer processes for accuracy and performance
• Implement data quality controls and validation workflows
• Ensure compliance with legal and regulatory requirements for data
• Collaborate with the team on data governance standards and best practices
• Technical Operations & Support: 
• Support technical projects and system implementations across business units
• Maintain operational workflows that support financial reporting and decision-making
• Troubleshoot system issues, data discrepancies, and integration failures

Position Qualifications

Required

• Bachelor’s degree in Business, Information Systems, or related field, OR equivalent experience
• 3+ years of experience in integrations or related roles
• Strong proficiency with CRM systems and enterprise integration platforms
• Experience with payment processing and financial reconciliation
• Knowledge of marketing automation and campaign management
• Excellent problem-solving and analytical skills
• Strong attention to detail and data accuracy
• Effective cross-functional communication
• Ability to manage multiple projects simultaneously
• Quick learner with new technologies and tools

Preferred

• Experience in fire safety, emergency services, or the insurance industry
• Enterprise Integration Platform certifications
• Knowledge of compliance requirements for financial transactions

Technical Proficiency

• Integration Platforms: Make.com, Boomi, Celigo
• CRM/ERP Systems: Salesforce, NetSuite
• Database Management: SQL queries, database optimization, data analysis
• Payment Processing: Authorize.net
• Marketing Tools: SendGrid, PostGrid, email automation platforms
• Development: JavaScript, webhooks, API integration, basic web technologies
• DevOps: Deployment automation, system monitoring

Position Conditions

• prolonged periods of sitting at a desk and working on a computer