Saleforce Business Analyst

About the job

About Quantiphi:

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Quantiphi has seen 2.5x growth YoY since its inception in 2013, we don’t just innovate - we lead.

Headquartered in Boston, with 4,000+ professionals across the globe. Quantiphi leverages Applied AI technologies across multiple a. Industry Verticals (Telco, BFSI, HCLS etc.) and is an established Elite/Premier Partner of NVIDIA, Google Cloud, AWS, Snowflake, and others.

We’ve been recognized with:

• 17x Google Cloud Partner of the Year awards in the last 8 years.
• 3x AWS AI/ML award wins.
• 3x NVIDIA Partner of the Year titles.
• 2x Snowflake Partner of the Year awards.
• We have also garnered top analyst recognitions from Gartner, ISG, and Everest Group.
• We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators.
• We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023.

Be part of a trailblazing team that’s shaping the future of AI, ML, and cloud innovation.

Your next big opportunity starts here!

Role: Junior Business Analyst - Salesforce

Experience Level: 1-4 Years of experience

Work Location: New Jersey, USA (Hybrid)

Role Overview:

The Junior Business Analyst – Salesforce will support the analysis, design, and delivery of Salesforce solutions, with a focus on Health Cloud or Veeva CRM. This role works closely with business and technical teams to gather requirements, document processes, support solution configuration, and ensure successful user adoption within healthcare and life sciences environments.

Key Responsibilities:

• Elicit, analyze, and document business requirements from stakeholders.
• Translate business requirements into detailed technical specifications, user stories, and acceptance criteria.
• Design, configure, and implement solutions on the Salesforce platform, with a focus on Health Cloud or Veeva CRM.
• Develop and maintain Salesforce Flows to automate business processes.
• Collaborate with developers to guide the development of custom Apex scripting and Lightning components.
• Create and maintain system documentation, including process flows, data models, and technical designs.
• Facilitate user acceptance testing (UAT) and ensure solutions meet business requirements.
• Provide training and support to end-users to ensure successful adoption of new features and processes.
• Act as a subject matter expert for Salesforce Health Cloud or Veeva CRM.

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• 3+ years of experience as a Business Analyst or in a similar role within the Salesforce ecosystem.
• Proven hands-on experience with Salesforce Health Cloud or Veeva CRM.
• Proficiency in building and maintaining complex Salesforce Flows.
• Ability to read, understand, and troubleshoot Apex code. Basic scripting ability is a strong plus.
• Strong understanding of Salesforce architecture, data model, and best practices.
• Excellent analytical, problem-solving, and communication skills.
• Hands-on experience with Google Workspace (Google Docs, Google Slides) and Microsoft Office Suite (Excel, Word).
• Familiar with ticketing systems like ServiceNow, Jira, Azure DevOps, etc.

Other Qualifications (OQs):

• Strong understanding of regulatory requirements (FDA, EMA, MHRA) and industry standards (ISO, IMDRF, PIC/s) in life sciences.
• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Health Cloud Accredited Professional).
• Experience with Agile/Scrum methodologies.
• Familiarity with integration tools and APIs.
• Experience in the healthcare or life sciences industry.

What’s in it for YOU at Quantiphi:

• Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
• Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
• Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
• Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.